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Lean as a learning system in a hospital ward

PURPOSE – The purpose of this article is to discuss lean as a learning system in a hospital ward.

DESIGN/METHODOLOGY/APPROACH – Discusses lean as a learning system in a hospital ward.

FINDINGS – The Toyota veterans are fond of saying, lean is about “making people before making parts” or, in the wards’ context, developing nurses before delivering care.

ORIGINALITY/VALUE – This example in using lean to carefully build a learning environment for staff and management has implications for nursing practice, certainly, but also more generally for lean implementation at large.

KEYWORDS - Learning, Hospitals

PAPER TYPE - Research paper

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