"Six Sigma" is the latest trend in quality management and is being widely implemented in business and industry today. Six Sigma represents an evolution of Total Quality Management (TQM), providing a more quantitative framework for evaluating process performance and clearer goals for process improvement. The...

What quality is being controlled in laboratories today?  The definition of a quality requirement for each laboratory test is the starting point of quantitative quality management. Different types of requirements may be used as long as there are appropriate quality-planning models for translating those requirements...